Privacy policy
At PredEat, we prioritize your privacy. Our app, website, and services have been developed with the protection of your personal information as a foundational principle. Our goal is to ensure that you're fully informed about the types of data we collect, the purposes for which we use it, and your rights to control and manage your own information.
We are committed to collecting only the data that is essential for enhancing your experience with our services. We believe in transparency and empowering you with the knowledge and tools to manage your personal data according to your preferences.
Inside Our Privacy Policy
This Privacy Policy provides detailed insights into:
Data You Share With Us: Understand what information you’re providing directly and how it benefits your experience.
Information We Don't Collect: Learn about the types of data you can opt not to provide and the implications for your service experience.
Additional Data We Collect: Discover the other pieces of information we gather to help improve your experience and how we obtain them.
Our Data Sharing and Disclosure Policy: Get clarity on how we may share your information and the strict conditions under which we do so.
Managing Your Data: Find out how you can control, access, and update your personal information at any time.
Our Third-Party Partners: Know the third-party services we partner with, why we choose them, and how they comply with our privacy standards.
Terms of Service: Understand the legal agreement between you and PredEat when you use our service.
Contact Information: Easy ways to reach out to us with any questions, concerns, or feedback regarding your privacy.
1. Data You Share With Us
1.1 Account Creation Details
When you download and install the PredEat App, we record the date and time of installation, the moment you agree to our Privacy Policy, the type of meal plan you choose, and your subscription details. Should you decide to, we can also use your account information in the future to link your profile with a partner’s account, enabling shared meal planning and access to your account on various devices.
1.2 Customer Support Interaction
Should you need assistance or have any inquiries about our app and services, reaching out to our customer support is made to be straightforward. We aim to address your questions promptly. To assist you effectively, we keep a record of our email exchanges and the details you share with us regarding your issue, along with any subsequent questions or issues that may arise. For more thorough support, we might gather specific technical details about your device or refer to the basic account information you've provided. This approach ensures our support team has all necessary information at hand during our interactions.
2. Information We Don't Collect
2.1 Payment Details
Your payment details, such as credit card information, are not collected by us when you make purchases or subscribe within our apps. All transactions are processed through your Apple or Google account, which sends us a confirmation of purchase, cancellation, or renewal via their receipt validation services. Currently, this is the sole method for app payments.
3. Additional Data We Gather
3.1 Usage Insights
The PredEat App gathers analytical data to understand user interactions with our website and applications. This helps us identify popular recipes or those that might not be getting much attention. To enhance our content and features, we partner with third-party service providers skilled in analytics.
Analytics also play a role in evaluating our advertising's success. We place ads on third-party platforms to promote our apps, and through analytics, we can determine the effectiveness of these ads in driving app installations.
For details on our third-party service providers, see section 6.
3.2 Automatically Collected Information
Each interaction with our website or apps automatically generates data such as:
Technical details about your device, including make, unique identifiers, mobile network, operating system, browser type, and time zone.
Log data, including but not limited to, traffic volume, IP addresses, browser type, Internet Service Provider (ISP), timestamps, referring/exit pages, and click numbers. This information helps us analyze trends, manage the site, track user navigation, and collect demographic insights.
Cookies or similar technologies that record visits and activity for analytical purposes. Third-party advertisers, like Google, may display our ads on various websites using cookies based on your previous visits to our site. You can opt out of Google's cookie usage in Google’s privacy settings.
3.3 External Links
Our website and apps may include links for your convenience and information. Please note that we do not control and are not responsible for the privacy practices or content of these external sites. Their privacy policies may differ from ours, and we advise reviewing them if you visit those sites.
Our Data Sharing and Disclosure Policy
4.1 Information We Do Not Share
Your trust is paramount to us, which is why we guarantee never to sell any personal information you share, such as your name, email, or meal plan preferences. Additionally, we consciously avoid collecting sensitive details like specific dietary needs, health data, or any biometric identifiers considered special category data. Should you choose to input such information, it is stored exclusively on your device and nowhere else.
4.2 In Case of Business Transitions
Should PredEat undergo significant business changes, including but not limited to bankruptcy, mergers, acquisitions, restructurings, or asset sales, your personal data might be part of the assets transferred or sold. Rest assured, this Privacy Policy will continue to govern your personal data under the new business entity.
4.3 Legal and Public Interest Disclosures
Our collection of personal data is strictly limited to what is necessary to offer our services through our websites and apps. However, there might be circumstances under which we need to disclose data to comply with legal, regulatory, or governmental requests. Such disclosures would be aimed at ensuring the safety of individuals, maintaining our platform's integrity to prevent misuse, addressing security concerns, or safeguarding our or our users' legal rights. Importantly, this policy does not restrict any legal rights you may have to challenge or oppose such disclosures.
4.4 Sharing Non-Personal Data
We may share or disclose non-personal, aggregated data that offers insights into the usage of our services. This could include general statistics like the total count of a recipe's use, the number of PredEat App downloads, link clicks, or the popularity of certain dietary preferences in specific regions.
Managing Your Data
The personal data you decide to share with us is yours to manage. You have the freedom to view or update this information whenever you choose. If you want to know or update the information we have stored from you, please send an email to: hello@predeat.com
5.1 Uninstalling the App
Please note, uninstalling the app from your device does not automatically cancel any ongoing subscriptions you've initiated through your Apple account. To manage or review your current subscriptions, you can visit this link or follow the instructions provided by Apple.
6. Our Third-Party Partners
Each third-party provider we collaborate with maintains their own privacy policy, accessible on their websites. By subscribing to or utilizing our services, you acknowledge and agree to these policies. We strive to keep the information about our third-party collaborations current. However, we cannot assure the complete accuracy or comprehensiveness of this information in relation to the most recent legal standards and privacy practices of our third-party service providers.
Google offers several services integral to the PredEat App, including Firebase for real-time database management and user authentication, as well as Google Analytics for tracking website visits.
You can review Google’s privacy policy here. Additionally, for a personalized privacy settings review, visit Google's Privacy Checkup.
7. Terms of Service
Your use of our Services signifies your acceptance of our Terms of Use. We encourage you to thoroughly review the complete terms.
To create an account or use our Services and Apps, you need to be at least 16 years old. Our Services and Content are not designed for, nor intended for use by anyone under the age of 16. Additionally, you should be of legal age in your jurisdiction to provide consent for the processing of your Personal Data.
8. Contact Information
Under the provisions of the CCPA (California Consumer Privacy Act) for residents of California and the GDPR (General Data Protection Regulation) for individuals in Europe, you are entitled to request details from PredEat App regarding the personal information we collect, utilize, and share about you.
Should you have any questions or concerns about this privacy policy, or wish to understand more about the personal data we handle on your behalf, please reach out to us at hello@predeat.com.
9. Changes
We hold the authority to modify this policy whenever necessary. Our commitment is to inform you of any updates through notifications within our Apps. We encourage you to regularly review this page for any changes. By continuing to use our Services after changes have been posted, you are effectively agreeing to accept those modifications.
Last updated: 4th February 2024